Retail1

SMT’s retail consultancy services cover a wide variety of retail processes:

Strategy & Tactics

  • Buying and Category Management
  • Productivity through Process Change
  • Inventory Optimisation
  • Supply Chain Networks efficiency
  • Store based Customer Service Improvement
  • IT technology strategies
  • Network design and management
  • Hardware sizing, selecting and staging
  • Database administration
  • Disaster recovery planning and implementation
  • Interface & integration implementation
  • Data cleaning (reader records & transaction data)

Systems

  • Retail Systems requirements definitions, evaluation and selection
  • Implementation of core retail systems such as:
    • Buying/Merchandising/Distribution Systems
    • Merchandise planning and forecasting systems including Open to Buy
    • Financial Systems and Reporting for Retail
    • POS and other store based systems
    • Warehouse and logistics systems
  • Implementation of Non core retail systems such as:
    • Planograms
    • Rostering and staff scheduling systems
    • Payroll and HR systems
    • Property systems
    • Finance and invoice matching

Underpinning all the above are the core project skills of

  • Project Management
  • Change Management
  • Testing Management and Control
  • Design and Delivery of Training

SMT Consulting has assisted multi-site retailers in Australasia on a number of strategic and tactical projects. These retailers come from a number of different retail sectors.

SMT Consulting has worked in the following retail sectors

  • Supermarket grocery
  • Liquor stores
  • Fashion & apparel
  • Health and beauty
  • Footwear
  • General merchandise
  • Homewares
  • Mobile phones
  • Hardware
  • Furniture
  • Pharmacy
  • Electrical appliances
  • Bookstores
  • Office supplies & equipment
  • Department stores
  • Post offices

Our expertise crosses most functional processes and application types

  • Point of Sale
  • Merchandising/Category
  • Management Systems
  • EFTpos (integrated & non-integrated)
  • Financial Systems (including Multi-Site GL)
  • Loyalty Card Application programmes
  • Import Costing and Tracking
  • Staff Rostering packages
  • Export Costing and Duty Claimback
  • Warehousing and Logistics
  • EDI Supply Chain Communications
  • Automatic replenishment
  • Orders Allocation Control
  • EFT/automatic cheque runs
  • Electronic Bank Reconciliation software
  • Mail Order/customer Contact
  • Integrated Supply Chain Solutions
  • Demand Forecasting Systems
  • Shelf Management (planograms)

> Download our Rapid Health Check Brochures:

We have developed a quick, low cost merchandising planning solution for small to mid sized retail organisations:

>Download our Merchandising Planner brochure


For further information on our approach, success stories, rates and people please contact: